KNOWLEDGE BASE ARTICLE

Displaying the Umango Windows event logs

To view the Umango Windows Event Logs you will need to have enabled the relevant logs by following this article. Once you enabled the logs, you can proceed to do the following:

(Please note that these instruction may differ slightly depending on what version of the Windows OS that Umango is installed on.)

  1. From the Windows Start menu, right click on "Computer" and select "Manage"
  2. You should now have the Management Console open.
  3. Open up the System Tools branch to Event Viewer/Custom Views.
  4. Right click on Custom Views and select "Create Custom View"
  5. Within the "Filter" tab, select the "By Source" option
  6. Drop down the list of sources and select those starting with or containing the word "Umango" 
  7. Click "OK" and give the service log view a name (perhaps call it "Umango").
  8. Click "OK" to save the custom view.
  9. Click on the new custom view that has been added to the list of Custom Views and you will see the list of logs

Note: These are the event logs for the service only. 

Link to this article https://umango.com/KB?article=30