Rather that typing a long sentence, enter something like 'document separator'. This will return all the articles with the words 'document' or the word 'separator' in the title or keyword list.
A network adapter (card) needs to be assigned for the given MFD. When installing to an MFD, a return IP Address is sent to the MFD so that it knows where to connect back too. When a server contains multiple network adapters (cards) and the MFD is located on the network, our softwar
[open]Our online application system checks addresses to ensure that we can identify your region for support reasons. If the address is invalid, the formatting may be incorrect or the address is incomplete. Make sure that the address you are entering is a real and valid address and try again. [open]
This typically means that there was a problem during the installation process and the OCR engine was unable to register itself online. This may create issues when converting a document to a format that will use OCR, such as a text searchable PDF, Word or Excel. If you find that do
[open]An error may occur in a network admin/service account where there are group policies implemented on the network accounts. The COM error you may see is: "Retrieving the COM class factory for component with CLSID {ID} failed due to the following error: 80070005 Access is denied" [open]
When using the ABBYY engine within Umango you may see the following error message: Retrieving the COM class factory for component with CLSID {100020D3-0000-1056-976E-008048D53AE3} failed due to the following error: 80070005 Access is denied. (Exception from HRESULT: 0x80070005 (E_ACC
[open]Versions 23.0.0.0 to 23.4.0.1 of Umango are not fully compatible with the Umango Kyocera App. This applies to jobs created in these versions of Umango even if you have upgraded. Only jobs created or duplicated in versions 23.4.0.2 or newer are compatible.This article many apply to you if y
[open]Why Is My Separation Rule Not Working? There are 3 commonly misunderstood reason your document separation rule is not working. 1. The zone's Smart Seek rules are not applied when processing a separation rule. Remember to allow f
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