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In order to enjoy the full features of Umango after the end of your trial period it is important that you activate your software. This process is relatively simple and will require you to acquire an activation key. You can acquire an activation key from your dealer or, if you have been provided a

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You will normally be provided a Product Key when you purchase a Umango product. The Product Key is included on your Certificate on Authenticity. A Product Key is used to generate an Activation Key online during the product registration process. Once you have used your Product Key to gener

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Normally, activation of Umango is very straightforward and is largely automated. However, where the installation resides on a computer that does not have an internet connection, activation is a little more manual. To activate Umango on a computer that is not connected to the internet, fol

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This typically means that there was a problem during the installation process and the OCR engine was unable to register itself online. This may create issues when converting a document to a format that will use OCR, such as a text searchable PDF, Word or Excel. If you find that do

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Normally, activation of Umango is very straightforward and is largely automated. However, where the installation resides on a computer that does not have an internet connection, activation is a little more manual.To activate Umango

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There are occasionally situations where you will need to deactivate an ABBYY license key. This is usually because it is a time based key that has expired. You can usually do this from within the ABBYY license manager. This procedure is as follows:On the Umango server, open a File Expl

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When completing the activation of Umango, you may see a warning message appear when trying to save the activation key. This is typically caused by the Umango Windows service logon account not having the necessary privileges. Before proceeding, note the activation key that has been provided during

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There may be occasions when you load the support portal from within Umango and it reports that your activation key is out of sync with the Umango license server.A product key never changes but activation keys can an

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The process of installing or upgrading Umango is basically the same for disconnected servers as it is for connected severs, with the exception of downloading/installing prerequisite applications and the activation of your Umango license.

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