Rather that typing a long sentence, enter something like 'document separator'. This will return all the articles with the words 'document' or the word 'separator' in the title or keyword list.
To view the Umango Convert or Extract Event Logs do the following: (Please note that these instruction may differ slightly depending on what version of the Windows OS that Umango is installed on.) From the Windows Start menu, right click on "Computer" and select "Manage" [open]
Jobs in Umango Convert, by default, belong to the user that created them. This allows a user to create their own jobs without being seen by other users. Administrators can override this by assigning the job to be seen by everybody. This option is available in the Job properties User tab.<
[open]The MFD may not support one-touch buttons on the device. When a job is saved, and no other job is already using the same MFD(s), the software will attempt to install a one-touch button on the MFD. There are many security hurdles that may be in place that can hinder the installation of the
[open]When selecting the Exit button in the Umango embedded application on a Ricoh SOP panel, a dialog similar to the one below may present to the user. This is a known Ricoh firmware issue seen only with older firmware releases. Although this will not stop the Umango application from functioni
[open]There are 2 places you are prompted to provide login information within Umango.Service Logon AccountThe first is a one-time request when you install the product. This sets the service logon account as explained in the dialog and is a "set and forget" that can only be changed withi
[open]When running the Umango installer you may come across an error that stops the installation from completing successfully. In this situation it can be helpful to run the installer in logging mode to create an installation log file. The installation log will provide further information about what ha
[open]